Through our user experience design services, Bond Art + Science makes the internet better for the people who use it.
We work with clients who look to gain business value from increased user engagement, participation, and loyalty online.
When we're not working with clients, we share our internal ideas, research, and products on Art + Science Fair.
State of the Art: Content + Commentary
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Bond Art + Science explores the state of the art in inviting users to participate in the conversation online.
In the past, user participation in editorial publications was limited to writing "letters to the editor." On the web, users take an active role in shaping the message through their comments and debates.
Bond Art + Science looked at how traditional media and online publications invite, manage and benefit from user participation, and we identified some best practices and common pitfalls:
- How are users asked to register to contribute?
- How do site moderators manage comments to ensure quality?
- What are the best ways to treat user comments as content?
Published September 2008
